Organiser.
Understanding Your Audience: Followers, Past Event Goers and Imported Contacts
Last Updated: July 22, 2026When you send an email campaign on TicketShack, you choose your recipients using audience tags. Knowing what each tag means helps you send the right message to the right people. This guide explains them. The audience tags How they work together When you select more than one tag, your recipients are the combined unique contacts...
What Are the Fees, and Can I Pass Them to Customers?
Last Updated: July 22, 2026TicketShack keeps pricing simple, with one flat fee and no hidden charges. This guide explains what you pay and how to decide who covers it. Our fee TicketShack charges a flat 5.9% + £0.50 per ticket sold. There are no setup fees, no monthly charges and no listing costs, and free events are free to...
How to Send an Email to All Your Users
Last Updated: July 22, 2026TicketShack’s email campaigns let you reach your whole audience in one send. Rather than a single “everyone” button, you choose your recipients using audience tags, and TicketShack combines them into one de-duplicated list. This guide shows you how to email all your users. Step 1 — Open the email campaign builder 1. Log in to...
How to Create an Organiser Account on TicketShack
Last Updated: July 22, 2026Creating an organiser account is the first step to hosting events and selling tickets on TicketShack. This guide walks you through signing up, choosing the organiser account type and getting to your dashboard. Step 1 — Start your sign-up 1. Go to ticketshack.co. 2. Click Get started in the top-right corner. Step 2 — Fill...
Boost Ticket Sales with Promo Codes on TicketShack
Last Updated: July 22, 2026Promo codes are a simple way to reward early buyers, run limited offers and drive more ticket sales. This guide walks you through creating and setting up a discount code for your event. Step 1 — Go to the Discount Codes section 1. Log in to your organiser account. 2. From your Dashboard, go to...
How to Create an Event on TicketShack
Last Updated: July 22, 2026Getting an event live on TicketShack takes just a few minutes. This guide walks you through creating your event, adding tickets, and publishing it, or saving it as a draft to publish later. Step 1 — Log in and go to Create Event 1. Log in to your organiser account. 2. From your Dashboard, go...
Boost Attendance and Engagement with Smart Emails
Last Updated: July 22, 20262 min read TicketShack’s email campaigns let you reach the right people directly, whether that’s promoting a new event, sending reminders or following up with past attendees. This guide walks you through creating and sending a campaign. Step 1 — Open the email campaign section 1. Log in to your organiser account. 2. From your...
How to Manage Your Event, Track Ticket Sales and View Attendees on TicketShack
Last Updated: July 22, 2026Once your event is live, TicketShack gives you everything you need to run it, from tracking ticket sales to seeing exactly who is coming. This guide walks you through managing your event after it goes live, or while it is still a draft. Step 1 — Access the events you’ve created 1. Log in to...
